Frequently Asked Questions

Everything you need to know about shopping with Panda Planner

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping can take between 10-21 days depending on your location and customs processing.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our measurements for the most accurate fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your products ethically sourced?

At Panda Planner, we are committed to sustainability. 80% of our collection is made from organic or recycled materials, and we only partner with factories that guarantee fair wages and safe working conditions.

Can I change or cancel my order after it has been placed?

Because we aim to process orders as quickly as possible, you have a 1-hour window after placement to request a cancellation or change by contacting our support team.